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To preclude any misunderstanding and unnecessary expenses regarding returned goods, the following policy must be adhered to.

1. A Returned Material Authorization number (RMA) must be obtained from us prior to returning any product.

If the product is to be returned from Overseas, the following information must be included on the commercial invoice, the Airway Bill or the Bill of Landing covering the goods:

Description of goods: K910B Buster Contraband Detection Device
Country of manufacture: U.S.A.
Number of cartons: (As applicable)
Serial Number of Buster: (As applicable)
Harmonized code (HS code): HS Code 9022.29 (Defective Goods)

Place the following declaration on all documents:

"This is to certify that K910B Buster S/N_______ is being returned to the USA, country of origin, for a factory repair. No commercial value, for repair only"
Signature: Title:

3. Total value for customs purposes is: USD $2500.00

4. Return address as marked below only:

SAS R&D Services, Inc.
CSECO - Mr. Pat Campbell
5046-D Commercial Circle
Concord
California 94520 USA
(925) 689 7221
RMA Number:
SAS R&D Services, Inc.
2714 SW 183 Avenue
Miramar, FL 33029
(954) 432-2345
RMA Number:

5. We recommend returning goods by:

  • Registered Airmail or Federal Express /UPS / Airborne / DHL or other courier
  • Through your Embassy in Washington DC

6. All goods should be sent freight and all other charges prepaid, if other arrangements have not been made in advance, goods sent "freight forward" or "collect" may be refused and returned to you at your cost.

7. You are responsible for making sure that all goods are insured in transit at all times. We will not insure goods unless prior arrangement have been made.

NOTE: If returning only K910B, it is not necessary to send the case, calibration block or any accessories.

 

 

 

 

 

 

 

 

 

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